Welcome! Let’s make your first visit an easy one.

What to expect

Three easy steps.

1. Book a time. Online in a couple of minutes, or call and we’ll find a slot that fits. See our office hours to plan your visit.
2. Come as you are. Arrive a few minutes early for paperwork. Bring your insurance card and a list of any medications you take.
3. Meet the team. We’ll talk about what brings you in, take a look, and explain your options clearly before anything else happens. Nothing is decided without you.

For over 25 years, Healthy Smile has provided dental care in the Greater Grand Rapids area. Dr. Ona envisioned an office where all patients, especially women and children, would feel at home. That’s still the goal at every visit.

What to bring

A short checklist.

• Your dental insurance card, if you plan to use insurance
• A list of medications you take and any medical conditions we should know about
• Names of previous dentists, so we can request records or X-rays if needed
• Your questions and concerns. Nothing is too small to ask about

Comfort & accommodations

Comfortable and modern.

Dr. Ona believes you make the best decisions about your dental health when you’re well informed. Treatment options are presented clearly and without pressure, and the team takes pride in gentle chair-side manners and careful attention to what you need.

• Comfort optionsHot pillows and movies during treatment, with laughing gas available when appropriate.
• SedationOptions for patients with dental anxiety or more complex care needs.
• Translation servicesAvailable on request. Let us know when you book.
• Take a tour firstYou’re welcome to visit the office before scheduling your first appointment.

Insurance & payment

Most plans welcome.

Healthy Smile is a participating provider with Delta Dental Premier, Blue Cross Blue Shield, MetLife and Aetna. We also accept almost all other insurance plans.

How insurance works here

We’re happy to submit the forms needed so you receive the full benefits of your coverage. Because your policy is an agreement between you and your insurer, we can’t guarantee an estimated amount, and patients are responsible for their estimated portion on the day of treatment. If your insurer pays less than estimated, the remaining balance is your responsibility. Call with your plan details and we’ll check your benefits before your visit.

Payment plans

For patients who prefer monthly payments, we offer CareCredit, subject to credit approval and the terms of the plan. You can apply at our office, online, or by phone at (800) 677-0718. Ask our team about available plans and review the current CareCredit terms before applying.

Visiting the office

Find us on 44th Street SE.

Reach us

(616) 281-8338
[email protected]

Please call the office for anything urgent or health-related rather than emailing.

• Before you arriveWe’re in Suite A. If you’d like help with the entrance, parking or accessibility arrangements, call ahead and we’ll make it easy.
• For kidsThere’s a quiet play area in the waiting room, so the little ones have something to do while they wait.
• Dental emergencyWe do not accept walk-ins, so please call our office to make an appointment.

Common questions.